Customer Service & Support

Cartridge 1225 Removal and Installation Guide

It is imperative to identify your Faucet model to determine the correct replacement part and part number(s), as the size and/or number of the replacement part(s) will vary from Faucet model to Faucet model. Please see your Faucet model's replacement part list to determin the correct replacement part number(s). Feel free to contact MOEN at 1-800-289-6636 (1-800-BUY-MOEN) for further assistence.

Caution: Always turn water supply OFF before removing the existing faucet or disassembling the valve. Open faucet handle to relieve water pressure and ensure that complete water shut off has been accomplished.

Lever Handle Disassembly:

1. Gently pry out the red/blue plug button using a flat-blade screwdriver

Step 1 1225 Cartridge Removal and Replacement

2. Remove hex screw using a 7/64ths Allen wrench

Step 2 1225 Cartridge Removal and Replacement

3. Remove the lever handle

Step 3 1225 Cartridge Removal and Replacement

4. Remove screw using a #2 Phillips screwdriver

Step 4 1225 Cartridge Removal and Replacement

5. Lift the metal handle adapter off the metal stem of the cartridge

Step 5 1225 Cartridge Removal and Replacement

After removing the lever handle, you will need to determine which of the three faucet images below most accurately represents the internal parts of your faucet model.

Pivot Retainer Options 1225 Cartridge Removal and Replacement

Section A - Cartridge Removal for Faucet with a Black Pivot Retainer and White Pivot Stop

Black Retainer 1225 Cartridge Removal and Replacement

Parts Explosion 1225 Cartridge Removal and Replacement

A1.  Unscrew the black plastic Pivot Retainer counter-clockwise

Step 1 Black Retainer 1225 Cartridge Removal and Replacement

A2. Remove the black plastic Pivot Retainer

Step 2 Black Retainer 1225 Cartridge Removal and Replacement

A3. Lift the transition collar off of the faucet assembly

Step 3 Black Retainer 1225 Cartridge Removal and Replacement

A4. Slide the retainer clip out of the slot in the back of the white plastic Pivot Stop using a flat-blade screwdriver

Step 4 Black Retainer 1225 Cartridge Removal and Replacement

A5. Lift the white plastic Pivot Stop off of the faucet assembly

Step 5 Black Retainer 1225 Cartridge Removal and Replacement

A6. Remove the metal washer from the brass cartridge stem

Step 6 Black Retainer 1225 Cartridge Removal and Replacement

A7. Place twisting tool on the stem of the cartridge and rotate a 1/4 turn left/right - (the Twisting Tool is provide in the 1225 Service Kit) 

Step 7 Black Retainer 1225 Cartridge Removal and Replacement

A8. Using a pair of pliers or a wrench, grab onto the brass cartridge stem and pull upwards. This may require a few hard tugs to remove. 

Step 8 Black Retainer 1225 Cartridge Removal and Replacement

A9. Go to Step 6.

Section B - Cartridge Removal for Faucet with a Gray Pivot Retainer and White Pivot Stop

Gray Retainer 1225 Cartridge Removal and Replacement

Explosion Parts Gray Retainer 1225 Cartridge Removal and Replacement

B1.  Unscrew the black plastic Pivot Retainer counter-clockwise

Step 1 Gray Retainer 1225 Cartridge Removal and Replacement

B2. Remove the black plastic Pivot Retainer

Step 2 Gray Retainer 1225 Cartridge Removal and Replacement

B3. Lift the transition collar off of the faucet assembly

Step 3 Gray Retainer 1225 Cartridge Removal and Replacement

B4. Slide the retainer clip out of the slot in the back of the white plastic Pivot Stop using a flat-blade screwdriver

Step 4 Gray Retainer 1225 Cartridge Removal and Replacement

B5. Lift the white plastic Pivot Stop off of the faucet assembly

Step 5 Gray Retainer 1225 Cartridge Removal and Replacement

B6. Remove the metal washer from the brass cartridge stem
 

B7. Place twisting tool on the stem of the cartridge and rotate a 1/4 turn left/right - (the Twisting Tool is provide in the 1225 Service Kit)

B8. Using a pair of pliers or a wrench, grab onto the brass cartridge stem and pull upwards. This may require a few hard tugs to remove.

B9. Go to Step 6.