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Customer Support & Service

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Product Help

Need a Solution? We've got it covered.

Let us help you find a solution to the problem you are having. Identify, troubleshoot and solve your faucet needs:

Get Product Help

Let’s Start By Finding Your Product.

Installation Help (Videos)

Watch videos to help guide you when you are installing your new product.

Warranty Information

Review full product warranties, including Moen's limited lifetime.

Register My Product

Register your product to get technical assistance faster and ensure warranty.

Frequently Asked Questions

Read questions other Moen customers have asked and find the answers.

Care & Cleaning of Moen Finishes

See how to care for and preserve the finish of your Moen products.  Here, you will find general cleaning instructions and how to remove dried water spots from your Moen faucets.

Professional & Tradesman Literature Center

Print guides, brochures, catalogs, and other information are available for our trade professionals and builders to download for convenience.

The Highest Standards of Quality and Workmanship

Our longevity in our industry and the durability of our products is what sets us apart from others. For over 80 years we have stood behind our quality and we honor our commitment to our valued customers and consumers who choose to come to us for their best experiences with water.

Moen products reflect the best of our experience and we stand by our workmanship while maintaining our high level of helpful support and service. The people at Moen have special talents for being artists, innovators and problem-solvers and ultimately Moen products have been manufactured under their highest standards.

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Helpful Resources

Moen 101 Learning

Created specifically for tradesmen and professionals, Moen 101 is designed to provide basic product identification information and background on our innovations and core product platforms. This content is laid out in a series of modules by product category. Here, you will find a great deal of information regarding Moen cartridges and valves.


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Customer Service

Monday - Friday
8am - 7pm ET

Customer Service Representative