What is your return policy?

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Items purchased on moen.com must be returned within 30 days of receipt to the following address:

Moen Incorporated
Customer Returns, Dock 24
2609 COX MILL RD
SANFORD, NC
27332-9727

Merchandise must be in a saleable, unused condition and in its original packaging - including packing slip. If item is incorrect or defective, any costs incurred for shipment to consumer will be refunded.