In a world of instant gratification, it’s nice to know that even personalized service can come quickly.
Your products can ship on the same day if you place your order by 2 PM EST (with free ground shipping) or by 4 PM EST (with air shipping). Simply phone, fax or email your order to your Customer Service Team for quick and attentive service.
No stock? No problem!
All Moen faucets, tub and shower products, sinks, bath accessories and lighting,along with Commercial products, are included in the Moen Express Direct™ program. Moen Express Direct™ guarantees same-day shipping for all orders with available inventory.

What You Need To Know
- A processing fee of $24.95 is applied to Moen Wholesale, and Moen Commercial orders for up to 4 units*
- A processing fee of $9.95 is applied to each Moen Bath Accessory order for up to 4 units*
- Freight charges will apply in addition to the processing fee; there is no charge for ground shipping
- See program Terms and Conditions for complete details by clicking below
Call, Fax or Click
- Call in orders to the Moen Customer Service Team
- Fax Moen Wholesale, and Commercial orders to 1-800-848-6636
Moen Bath Accessory orders to 1-888-379-2720 - E-mail Moen Wholesale, and Commercial orders to
MoenCustomerServiceWholesaleUS@moen.com and
Moen Bath Accessory orders to MoenCustomerServiceUS@moen.com - Track your order online at customernet.moen.com
*Not a CustomerNet User? Call or email us to get enrolled!
Phone: 1-888-450-5829 or Email: cnctacts@moen.com
*To order Moen Wholesale or Commercial products, a $24.95 Order Processing Fee for up to 4 units will be charged plus any associated freight charges. Moen Bath Accessory products will be processed on a separate order with a $9.95 Order Processing Fee for up to 4 units plus any associated freight charges. See the Moen Express Direct™ Terms and Conditions for complete details.