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MOEN Genuine Parts & Accessories

For service and support call

1-800-BUY-MOEN
1-800-289-6636

for parts you can trust.

Installing a Garbage Disposal

How do I find the Moen Replacement Part I need?

Moen sells thousands of replacement parts and accessories for thousands of products. It can be confusing trying to identify the exact item you need, and we want to help by eliminating this confusion. The best way to figure out what replacement part or accessory you need is if you know the "Model Number" of your Moen product. Once you know this, the replacement part or accessory can be identified using the product's "Exploded Parts View" pdf document that can be found on the product's website page. Generally, our website has this kind of information on products dating back to approximately 2011. If your Moen product is older than this, we recommend calling our Customer Support group at 1-800-BUY-MOEN.
Woman looking under the sink.

How do I find my "Model Number"?

For items that may be installed by a builder or plumber, you will find the model number on the UPC label on the side of your Moen package.

model number

But even if your installer, plumber or you did not keep the package, you can still find your Model Number on the Instruction Sheet if you've kept this. The instruction sheet looks like this:

instruction number

If you purchased your Moen product at a retail store, you will find the Model Number on the side of the box:

retail box

Once you find your Model Number, enter the model number into our Product Finder tool below, or if you still are unable to locate it, we will help you to locate it with just a few questions with our Identify My Product tool.

Let’s Start By Finding Your Product.

Once I have my Model Number, then what?

Once you know your Model Number and find your product on our website, you will want to locate the Replacement Parts section of the page by scrolling down toward the bottom of the webpage and clicking either the ADD TO CART button or the VIEW PART PAGE button for your part (like the image to the right). 

If your product does not have this section on the webpage, you can download the Exploded Parts PDF file under the Installation & Guides section (middle tab). Upon opening this document, you will find the item numbers and names of all of the parts that make up your product so you can identify the item you may need for replacement and search for it on our website.     

Installation PDP Area
Product Help

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Let us help you find a solution to the problem you are having. Identify, troubleshoot and solve your faucet needs:

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Installation Help (Videos)

Watch videos to help guide you when you are installing your new product.

Warranty Information

Review full product warranties, including Moen's lifetime limited warranty.

Register My Product

Register your product to get technical assistance faster and ensure warranty support.

Frequently Asked Questions

Read questions other Moen customers have asked and find the answers.

Care & Cleaning of Moen Finishes

See how to care for and preserve the finish of your Moen products.  Here, you will find general cleaning instructions and how to remove dried water spots from your Moen faucets.

Professional & Tradesman Literature Center

Print guides, brochures, catalogs, and other information are available for our trade professionals and builders to download for convenience.

The Highest Standards of Quality and Workmanship

Our longevity in our industry and the durability of our products is what sets us apart from others. For over 80 years we have stood behind our quality and we honor our commitment to our valued customers and consumers who choose to come to us for their best experiences with water.

Moen products reflect the best of our experience and we stand by our workmanship while maintaining our high level of helpful support and service. The people at Moen have special talents for being artists, innovators and problem-solvers and ultimately Moen products have been manufactured under their highest standards.

WARRANTY INFORMATION

Still Not Finding What You're Looking For?

1-800-BUY-MOEN
1-800-289-6636

Customer Service

Monday - Friday
8am - 7pm ET

Customer Service Representative