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Moen Solutions Library & Knowledge Base

Troubleshooting, Maintenance, Installation Guidance, Product Identification and more.


Professional Bathroom Products

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Professional Kitchen Products

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The Help You Need, Right at Your Fingertips

Moen Professional Resources

Moen EcoPerformance Products Image

Moen EcoPerformance Products

We're dedicated to creating water-efficient products and driving innovative, high-quality designs that help reduce the environmental impact as well as the cost to you. Sustainability is the smart thing to do for our business; it's the right thing to do for the community.

Moen 101 Training

Moen 101 is designed to provide basic product identification information and background on our innovations and core product platforms. This content is laid out in a series of modules by product category.

Moen Literature Center

Moen Literature Center

Looking for literature on Moen products? Search, download and share. All of our catalogs are right here.
Moen Image Library

Moen Image Library

Get access and download Moen photography, logos, videos, brand standards, and advertising.

Important Links

To Support our Business Relationship

Request a Meeting

Interested in learning more about Moen Professional and Commercial products?

We can meet with you to understand your needs, guide you through product decisions, provide installation instruction and help you grow your business.  We are here to support you. Simply set up a meeting at your convenience. 

Request a Meeting
Request a Meeting

Moen Professional Returns Processing Forms

Select from the options below to get started.

Non-Defective Return Goods Authorization Form for Professionals

Material must be active in the current price book excluding annual deletions; 20% restocking fee applies; Customer paid freight to designated Moen facility; Product must be in re-saleable condition upon inspection; Bulk pack product must be in full case quantity; Standard allowable limitations based on CIP agreement apply.

Defective Return Goods Authorization Form for Professionals

Defective Product refers to product that upon customer receipt or initial install had either a functional or cosmetic defect that did not meet Moen’s standards or product specification. Defective does not refer to product that has failed during normal operation or defects which result from customer neglect or abuse. For product wear out failures please contact 1-877-MoenPro.

Moen Order Discrepancy Authorization Form

Please use this form if Moen created an error on your Purchase Order that resulted in any of the following:

-Wrong Part/Sku or finish ordered/shipped by Moen
-Incorrect Qty Ordered/Shipped by Moen
-Expedited shipping/Air Freight request missed on PO
-Drop Ship address missed on PO
-CJQ Pricing missed on PO