Lifetime Limited Warranty

Moen® faucet products have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original consumer purchaser for as long as the original consumer purchaser owns their home in which their Moen® faucet is installed (the "Warranty Period" for homeowners), that this faucet will be leak- and drip-free during normal use and all parts and finishes of this faucet will be free from defects in material and manufacturing workmanship. All other Moen® faucet purchasers (including purchasers for industrial, commercial, and business use) are warranted for a period of 5 years (the "Warranty Period" for non-homeowners). The Warranty Period starts from the date of purchase or date of delivery (if later than the date of purchase). This warranty applies only to new products and does not apply to previously used products or products sold in any condition other than “new.”

For U.S. Purchasers Only: Because Moen cannot control the quality of products sold by unauthorized sellers, this warranty applies only to products purchased from Moen or a Moen authorized seller in the United States, unless otherwise prohibited by law. Moen reserves the right to reject warranty claims for products purchased from unauthorized sellers, including unauthorized internet sites. If you have any questions about whether a seller is authorized, call us at the number below or write to us using the Contact Us form below.

If this faucet should ever develop a leak or drip during the Warranty Period, Moen will provide FREE OF CHARGE the parts necessary to put the faucet back in good working condition or will replace FREE OF CHARGE any part or finish that proves defective in material and manufacturing workmanship, under normal installation, use, and service. Replacement parts may also be obtained under the warranty. 

To make a warranty claim, call 1-800-289-6636 (Canada 1-800-465-6130), or write to Moen Incorporated via email on our Contact Us page. Proof of purchase (e.g., original sales receipt, online order history) from the original purchaser and a photo of the complete installed product must accompany warranty claims. This warranty is applicable only to faucets purchased after November 2024. If claimant elects to submit the proof of purchase and photo(s) by mail rather than through the online form, claimant is responsible for all costs associated with mailing such materials to Moen. 

This warranty is extensive in that it covers replacement of all defective parts and finishes. However, normal wear and tear and damage due to installation error, product abuse, product misuse, negligence, or use of cleaners containing abrasives, alcohol, or other organic solvents, whether performed by a contractor, service company, or yourself, are excluded from this warranty. Defects or damage caused by alteration to the product or the use of other than genuine Moen parts is not covered by this warranty. Moen will not be responsible for labor charges and/or damage incurred in installation, repair, or replacement. Under no circumstances shall Moen be liable for any special, indirect, incidental, or consequential damages, losses, injury, or costs of any nature relating to this faucet based upon breach of this warranty, breach of contract, or strict liability. Except as provided by law, this warranty is in lieu of and excludes all other warranties, conditions, and guarantees, whether expressed or implied, statutory or otherwise, including without restriction those of merchantability or of fitness for use. There are no warranties which extend beyond those stated herein. Any implied warranties that may be applicable to products, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the duration of this warranty.

Some states, provinces and nations do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state, province to province, and nation to nation.

If you would like a physical copy of this warranty, feel free to print this webpage, call the number above, or write us at the address below, and we would be happy to send you a copy.

Moen Incorporated
1 Horizon Way

Deerfield, IL 60015

Last Updated: October 20, 2026