Consumer Support

Moen is here to help!

General questions regarding installation or cleaning and care of Moen products, may be answered by visiting our Frequently Asked Questions page.

If you live outside of the U.S., please visit our international sites for more information.

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Help us serve you better!
To prevent a delay in processing your request, please complete all required fields with accurate information.
Installation year is crucial as many of our products have changed over the years.

If you have an account, please log in now to begin populating the contact form with your information.

Select the reason that best describes the nature of your inquiry.

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1. Reason
   -- Please Select -- I am interested in purchasing Moen products I have a comment about Moen products and services I need help with my existing Moen product I reside outside of the 50 United States

1. Contact Information
   Webmail is generally responded to within 48 hours.
   Weekends and recognized holidays may extend this timeframe.
2. First Name
   Last Name

3. Address

4. City
   State
   -- Please Select -- Alabama Alaska American Samoa Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Federated States of Micronesia Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Marshall Islands Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Northern Mariana Islands Ohio Oklahoma Oregon Palau Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virgin Islands Virginia Washington West Virginia Wisconsin Wyoming

   Zip Code

5. Daytime Phone
   - -

   The nature of your request may require your mailing address or contact by phone for resolution.

6. Email Address

7. Verify Email Address

8. Product Information

9. Model number, finish and installation dates will help verify the correct model and generation of your Moen product. To facilitate your request, please complete as much information as possible or upload a picture.

10. Model/Series Number

    Can't find the model or series number? Click here for help.

11. Color
    -- Please Select -- Antique Brass Antique Bronze Antique Nickel Autumn Black Black Opal Black Opal/Polished Brass Brushed Bronze Brushed Chrome Brushed Chrome/Chrome Brushed Chrome/Matte Black Brushed Nickel Brushed Nickel/White Brushed Platinum Brushed Platinum/Chrome California Orange (BC) Chrome Chrome/Black Chrome/Polished Brass Chrome/White Classic Brushed Nickel Classic Gold Classic Gold/Pebbled Cream Classic Stainless Classic Stainless/Matte Black Copper Ebony Elegant Purple (BC) Flourishing Yellow (BC) Glacier Graphite Grey, Light Grey, Silver Hammered Nickel Ivory Matte Black Matte Pewter Mediterranean Bronze Mediterranean Bronze Microban Metallic Nickel Nickel/Matte Black Oak Wood Oak, Rich Oil Rubbed Bronze Old World Bronze Paintable Pewter Platinum Platinum/Chrome Platinum/Polished Brass Polished Brass Polished Brass/Chrome Rouge Royal Blue (BC) Sand Sandstone Satin Nickel Satine Silver, Matte Soft Grip Black Spot Resist Brushed Nickel Spot Resist Brushed Nickel Microban Spot Resist Stainless Spot Resist Stainless Microban Spot Resist Stainless/Chr Spot Resist Stainless/SoftGrip Stainless Stainless Steel Stainless/Matte Black Tuscan Bronze Wheat White White, Luna Wood Wrought Iron

12. Are you the original owner?
    Yes No
13. Proof of Purchase Available?
    Yes No
14. Date Purchased
    - Month - JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember / - Year - 20132012201120102009200820072006200520042003200220012000199919981997199619951994199319921991199019891988198719861985

15. Additional Information

16. Comments

17. Image(s)

    Have a picture to help illustrate your request? Upload up to 3 images below.
    Acceptable files include jpg, jpeg, pjpeg, gif, tif, tiff, png, doc, docx, pdf, ppt, pptx
    
    If requesting full replacement product (including trim, accessories, faucets, and sinks)
    please attach pictures to facilitate the request. Proof of purchase may also be required.

    Maximum file size 5 MB

    Maximum file size 5 MB

    Maximum file size 5 MB

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