Consumer Support

Moen is here to help! If you have comments or questions regarding Moen products, you can contact Moen Consumer Services by filling-out and submitting the help form or by calling the phone number listed below. If you have general questions regarding installation or cleaning and care of Moen products, our Frequently Asked Questions may provide you with answers.

Call: 1-800-Buy-Moen (1-800-289-6636)
8:00 am to 8:00 pm EST Monday thru Friday
9:00 am to 5:30 pm EST Saturday
Closed on Sundays and all nationally observed holidays.

To contact Moen Canada call: 1-800-465-6130

If you live outside of the U.S., please visit our international sites for more information.

If you have an account, please log in before filling out the form below.

Your trust and support is important to us, please review our Privacy Policy for any questions you may have regarding the treatment of personal information.

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1. Purpose

2. Subject
   -- Please Select -- Canadian Customer International or Spanish Speaking Customer Literature Moen Certified Service Plumber Program Details Product Information Replacement Parts - Send Info/Photos to Moen Trade Professional - Request Assets from Moen Towel bars, toilet paperholders, and assorted bath accessories Warranty Moen.com Technical Concerns Vendor Inquiries An email I received from Moen Other

3. Contact Information

4. First Name
   Last Name

5. Address

   For literature or warranty replacement parts please include a mailing address and phone number.

6. City
   State
   -- Please Select -- Alabama Alaska American Samoa Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Federated States of Micronesia Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Marshall Islands Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Northern Mariana Islands Ohio Oklahoma Oregon Palau Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virgin Islands Virginia Washington West Virginia Wisconsin Wyoming

   Zip Code

7. Daytime Phone
   - - For literature or warranty replacement parts please include a mailing address and phone number.

8. Email Address

9. Verify Email Address

10. Product Information

11. Model/Series Number
    Model number, finish and installation dates will help verify the correct model and generation of your Moen product. To facilitate your request, please complete as much information as possible or upload a picture.

    Can't find the model or series number? Click here for help.

12. Color
    -- Please Select -- Acrylic Acrylic Colors Acrylic/Chrome Acrylic/Polished Brass Agate Red Antique Brass Antique Bronze Antique Nickel Arabesque Autumn BC - Yellow Teak BC - Zebra Wood Black Black Opal Black Opal/Polished Brass Black/Gold Black/Royal Brass Blue Bright Silver Brown Brushed Brass Brushed Bronze Brushed Chrome Brushed Chrome/Chrome Brushed Chrome/Matte Black Brushed Gold Brushed Nickel Brushed Nickel/Ivory Brushed Nickel/White Brushed Platinum Brushed Platinum/Chrome Brushed Stainless Steel Champagne Cherry Wood/Polished Brass Cherrywood Color Chinois Chrome Chrome/Black Chrome/Blue Chrome/Brushed Chrome Chrome/Chrome Chrome/Floral Chrome/Glacier Chrome/Green Chrome/Ivy Chrome/Matte Black Chrome/Pebble Chrome/Platinum Chrome/Polished Brass Chrome/Porcelain Chrome/Purple Chrome/Sand Chrome/Satin Chrome Chrome/Spt Resist Br Nickel Chrome/Stainless Chrome/White Classic Brushed Nickel Classic Gold Classic Gold/Pebbled Cream Classic Gold/Seaspray Classic Satine (CST) Classic Stainless Classic Stainless/Matte Black Copper Creamy Purity Crystal White Dark Brown Dark Walnut Elegant Grey Elegant Silver Etched Satine Etched Satine/Ivory Glacier Glacier/Blue Glacier/Chrome Glacier/Classic Gold Glacier/Green Glacier/Matte Black Glacier/Pebble Glacier/Polished Brass Glacier/Purple Granite Graphite Grey, Dark Hammered Nickel Hawaii Indian Summer Inprocess Stainless Ivory Ivory White Jade Kimono Map Maple Wood Matte Black Matte Black/Glacier Matte Pewter Mediterranean Bronze Metallic Milky White Mocha Brown Moonlight Grey Natural Natural Iron Natural Wood Nickel Nickel/Matte Black Oak Oak Color (China) Oak Wood Oil Rubbed Bronze Old World Bronze Paintable Pearl White (China) Pebble Pebbled Cream Peened Pewter Pine Platinum Platinum/Chrome Platinum/Polished Brass Polished Brass Polished Brass/Chrome Polished Brass/Porcelain Polished Stainless Pop Blue Porcelain/Black Opal Porcelain/Chrome Porcelain/Classic Gold Porcelain/Classic Gold Porcelain/Copper Porcelain/Platinum Porcelain/Platinum Porcelain/Polished Brass Porcelain/Satine Rouge Safari Sand Sand/Chrome Sand/Polished Brass Sandstone Sapphire Satin Satin Brass Satin Nickel Satin Nickel/Ivory Satin Stainless Satine Satine/Ivory Satine/Polished Brass Script Seaspray Soft Black Soft Grip Black (SFB) Sp Resist Stnless Micro (MSRS) Spot Resist Brushed Nickel Spot Resist Stainless Spot Resist Stainless/SoftGrip Stainless Stainless Steel Stainless/Matte Black Statuary Bronze (SB) CSI Terrazzo Tuscan Bronze Walnut Color Watercolor Wheat White White White Oak Color Wood Wrought Iron Yellow Stone Model number, finish and installation dates will help verify the correct model and generation of your Moen product. To facilitate your request, please complete as much information as possible or upload a picture.

13. Are you the original owner?
    Yes No
14. Proof of Purchase Available?
    Yes No
15. Date Purchased
    / / (mm/dd/yyyy) Model number, finish and installation dates will help verify the correct model and generation of your Moen product. To facilitate your request, please complete as much information as possible or upload a picture.

16. Additional Information

17. Comments

18. Image(s)

    Have a picture to help illustrate your request? Upload up to 3 images below.
    Acceptable files include jpg, jpeg, pjpeg, gif, tif, tiff, png, doc, docx, pdf, ppt, pptx

    If requesting full replacement product (including trim, accessories, faucets, and sinks) please attach pictures to facilitate the request. Proof of purchase may also be required.

    Maximum file size 5 MB

    If requesting full replacement product (including trim, accessories, faucets, and sinks) please attach pictures to facilitate the request. Proof of purchase may also be required.

    Maximum file size 5 MB

    If requesting full replacement product (including trim, accessories, faucets, and sinks) please attach pictures to facilitate the request. Proof of purchase may also be required.

    Maximum file size 5 MB

19. Preferred Method of Contact

20. Would you like us to respond to this message?

    1. Yes, contact me by email.
    2. Yes, contact me by phone.
    3. No reply is necessary.

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